should not include spaces or dashes and are 8-10 digits long. State. 2021. Media One Tower Building Remote working & physical distancing support resources. Phone number. Singapore 068898, Member services: claims and pre-authorization assistance Please log in to the Aetna International secure provider website to perform the transactions listed below: Please make sure each invoice has the following: Note: Medical records may be requested depending on services or condition. Fax: +44-870-442-4377. UltraCare policies in Vietnam are insured by Baoviet Insurance Corporation Limited, and reinsured by Aetna Insurance Company Limited, part of Aetna International. We have combined our businesses to create one market-leading health care benefits company. Our Provider Relations call centers representatives are available by phone at 1-855-652-8249.You can locate the Network Relations Consultant assigned to your servicing area here. Please read the terms and conditions of the Aetna International website, which may differ from the terms and conditions of www.interglobalpmi.com. Aetna Medicare. Quarry Bay Telephone (toll-free from Singapore): 1-800-723-1241 Jakarta Pusat - 10270, Member services: claims and pre-authorization assistance 80 Robinson Road Aetna DMO ® and PPO grievance and appeals. From outside the UK (Toll) +44-203-788-3288, Fax: +44-870-442-4377 Aetna offers different plans and customer service centers depending on where you live. Fax: +86-216-326 8525 InterGlobal is now part of Aetna, one of the largest and most innovative providers of international medical insurance. Alexandra House, The Sweepstakes, UltraCare policies in Thailand are insured by Safety Insurance plc and reinsured by Aetna Insurance Company Limited, part of Aetna International. 1-800-US-AETNA (1-800-872-3862) between 8:00am and 6:00pm ET. Aetna USA, Toll free: +1-866-545-3252 (inside USA only) Shanghai, China, Member services: claims and pre-authorization his material is for information purposes only. We use cookies to give you the best possible online experience. Aetna is the brand name used for products and services provided by one or more of the Aetna group of subsidiary companies, including Aetna Life Insurance Company and its affiliates (Aetna). Telephone (toll): +65-6701-6912 Telephone: +86-400-881-1291 Fax: +62 21 2965 5881 For Aetna Domestic Members please call the number located on the Member's Identification Card. If you’re calling from a country not included in the above link, then you can call collect or direct on +44-203-788- 3288. 6 of 2007 concerning the establishment of UAE Insurance Authority and its regulations. IDs. Fax: +86-216-326-8525 E-mail: AsiaPacServices@aetna.com. Aetna Global Benefits (Middle East) LLC  Choose your state, county and plan below to find the phone number for your plan. REGISTER Register to access personalized tools: Employers: Plan administration tools; Producers: Business tools and information If you’ve been affected by atrocities or natural disasters and need assistance, please call our Member Services Team (MST) using the number on your Aetna International Member ID Card. Box 981543 Phone number: 1-800-784-3991. Huang Pu District Email: europeservices@aetna.com. Contact us by phone. 1-800-231-7729. Welcome to Aetna International . See our cookie policy for more information on how we use cookies and how you can manage them. Email: AsiaPacSales@aetna.com, Aetna (Shanghai) Enterprise Services Co. Ltd You may not be able to access certain secure sites and member pages on the Aetna International website unless you have previously registered for them or hold applicable policies. You can access our plans by following the links below: Please read the terms and conditions of the Aetna International website, which may differ from the terms and conditions of www.interglobal.com/vietnam. Links to various non-Aetna sites are provided for your convenience only. If you continue to use this website, you are consenting to our policy and for your web browser to receive cookies from our website. Your Payer Express log-in may be different from your Aetna secure member site log-in. Learn more about secure provider registration here. ... You can also call us at the number on your ID card for personal service. Member eligibility is for Aetna International members only. For more … Quote Page: Tell us about yourself. Toll-free from other countries using AT&T access codes: +1-855-532-5085 Box 981543 Make and manage your claims Log in. This means we can better serve people who depend on Aetna International and InterGlobal to meet their health and wellness needs. You can access our plans by following the links below: Please read the terms and conditions of the Aetna International website, which may differ from the terms and conditions of www.interglobal.com/vietnam. Claims address To continue, please close this message or navigate using the links above. Ireland, Member services: membership enquiries, claims and pre-authorization assistance Fax: +1-860-262-9111 Aetna International's comprehensive global medical network includes 1.2 million medical providers in the U.S. and another 165,000 worldwide. Language Assistance: العربية | 中文 | Kreyòl Ayisyen | Français | Deutsch | Italiano | 日本語 | 한국어| فارسی | Polski | Português | Pусский| Español | Tagalog  | Tiếng Việt. Hong Kong, Member services: claims and pre-authorization assistance When you purchase an international medical plan from Aetna, a directory full of medical providers is available to you. The information you will be accessing is provided by another organization or vendor. You may not be able to access certain secure sites and member pages on the Aetna International website unless you have previously registered for them or hold applicable policies. DON'T HAVE AN ACCOUNT. I consent to receive autodialed marketing calls from or on behalf of Aetna about health insurance. Email: AsiaPacServices@aetna.com, Aetna Insurance (Singapore) Pte Ltd. Choose your plan year. Box 14094 Lexington, KY 40512-4094. P.O. If you have any questions about a procedure, medication or device, please contact us. Aetna is the brand name used for products and services provided by one or more of the Aetna group of subsidiary companies, including Aetna Life Insurance Company and its affiliates (Aetna). Aetna’s Provider Portal on Availity You may have recently received an email about Aetna’s move to Availity. Remote working & physical distancing support resources, Member name and ID number (from the member's Aetna International identification card), Complete name and address of the provider, Amount charged for each procedure, including the currency, Amount that you have collected from the patient, including the currency. From outside the UK (Toll) +44-203-788-3288. Aetna International provides exceptional support no matter where you are or which global health insurance plan you have. EC4N 6JJ, Aetna Health Insurance Company of Europe (Dac)                          If your Aetna Member ID begins with a letter, you must enter the letter. Access your membership documents. This material is for information only. Additionally, I will immediately report suspected or actual misuses of my User name and Password to both my employer and Aetna. 757 Meng Zi Road, Gopher Center, If you don’t know the correct dialling code to use, you can refer to www.business.att.com/bt/access.jsp to find the number for the country you’re dialling from. Telephone: +1-813-775-0220 Find more information. PO BOX 6380, Dubai, Telephone: +971-4-438-7500/7600 We're sorry but Vision Benefits Portal doesn't work properly without JavaScript enabled. Worldwide International Medical Insurance for individuals, families, brokers and employers. USA, Aetna International 16th Floor Suite West 16 Language Assistance: العربية | 中文 | Kreyòl Ayisyen | Français | Deutsch | Italiano | 日本語 | 한국어| فارسی | Polski | Português | Pусский| Español | Tagalog  | Tiếng Việt. Contact Aetna Member Services or get answers to questions you have about our plans, programs, and group benefits. El Paso, TX 79998-1543 Suite 702, Toll free from the UK 0800-085-2596 Aetna SilverScript Prescription Drug Plans (PDPs) 1 … 25 Westlands Road When prompted during the call, please enter the access code 855-491-9150 and follow the instructions. Email: AsiaPacServices@aetna.com, Sales and general enquiries: Policies are underwritten by Al Ain Ahlia Insurance Co. (PSC), incorporated in Abu Dhabi by Act 18 of 1975 and licensed as an insurer pursuant to Insurance Registration No. Email: europeservices@aetna.com. Aetna Inc. and its subsidiary companies are not responsible or liable for the content, accuracy, or privacy practices of linked sites, or for products or services described on these sites. User name; Password ; Password is case sensitive; Both fields are required Forgot your user name? Genral phone numbers Aetna B,M ,W 888-632-3862 Aetna HMO 800-624-0756 Aetna Global Benefits (Middle East) LLC PO BOX 6380 Dubai, UAE Aetna International PO BOX 30545 Tampa Florida 33630 860 262 9111 Aetna Better Health of Kentucky’s standard contacts are listed below: UltraCare policies in Vietnam are insured by Baoviet Insurance Corporation Limited, and reinsured by Aetna Insurance Company Limited, part of Aetna International. Aetna Health SM App. Home | Individuals & Members | Employers | Brokers You are now leaving the Aetna Medicare website. Email: HTChinaServices@aetna.com, PT Aetna Global Benefits Indonesia US Toll free: You can speak to someone 8 a.m. to 8 p.m., 7 days a week. Our Provider Relations Department serves as a liaison between the health plan and the provider community. Aetna offers health insurance, as well as dental, vision and other plans, to meet the needs of individuals and families, employers, health care providers and insurance agents/brokers. Direct or collect: +1 813 775 0190. If your ID includes a suffix -01, -02, etc. Please visit AetnaStudentHealth.com for your complete plan details. Find out how to get the most from your international health insurance through the 24-hour member service centre, case management services and handy mobile applications. El Paso, TX 79998 You may find you feel more satisfied and don’t over-indulge. 50 Cannon Street We use cookies to give you the best possible online experience. Provider login. County. Plan Name. Telephone: +852-3071-5022 Please note we may record calls for monitoring and training purposes. Jl. Not all app functions are available for Aetna Student Health Members. Indemnity and PPO-based plans - 1-888-MD AETNA ( 1-888-632-3862) Voluntary plans - 1-888-772-9682. You have been redirected to an Aetna International site. Links to various non-Aetna sites are provided for your convenience only. You can access our plans by following the links below: Please read the terms and conditions of the Aetna International website, which may differ from the terms and conditions of www.interglobal.com/thailand. California only: Aetna Dental P.O. – Aetna will then calculate the balance owed (if any) and provide it on the Explanation of Benefits (EOB) statement – Members should wait to receive the provider’s bill, then pay the provider directly according to the amount shown on the EOB Non-Aetna Providers: – Non-Aetna providers may ask you to pay up front Aetna Global Benefits Address: 3rd Floor, Building # 7, Manama Road, Dubai Outsource Zone, DubaiLandmark: Near Wipro Ltd Zip Code: 6380 City of Dubai Phone number: +971 4 4387500 Categories: Insurance Companies & Agents, Companies & Businesses Worker’s comp - … Be aware of portion sizes and use moderation when it comes to foods high in fat and sugar. Copyright © 2001-[current-year] Aetna Inc. For everyone’s safety during the COVID-19 pandemic, our office is currently closed to in-person, walk-in traffic. If you have general questions about your plan coverage or benefits, call the number on the back of your Aetna member ID card. Please enable it to continue. Prescription drug information for Aetna Retail Rx or Aetna International Retail Rx may be found in the Aetna plan description. Copyright © 2001-[current-year] Aetna Inc. For everyone’s safety during the COVID-19 pandemic, our office is currently closed to in-person, walk-in traffic. InterGlobal is now part of Aetna, one of the largest and most innovative providers of international medical insurance. Email: AmericasServices@aetna.com, Aetna Global Benefits (UK) Limited HMO and Medicare Advantage - 1-800-624-0756. Speak to one of our UK-based sales executives on +44 (0)844 557 8037 or US Toll Free +1 800-914-2177. Dental benefits are offered, underwritten and/or administered by Aetna Life Insurance Company (Aetna). To contact our local staff, call 671-472-3862 or email GovGuamServices@aetna.com from 8AM—5PM (Monday—Thursday), 9AM—5PM (Friday). Pay now. Aetna International may not accept liability for payment of invoices received after the expiration of 60 days from the date of discharge of the insured person from the hospital or facility. Our lines are open. Home | Individuals & Members | Employers | Brokers | Doctors & Hospitals | Health Management Services; Home Doctors & Hospitals Provider login. Aetna Member Services. All states except California: Aetna Dental P.O. Fax: +852-2866-2555 Fax: +971-4-428-7100, Aetna Insurance Hong Kong You have been redirected to an Aetna International site. Telephone assistance (available 24 hours): All dental Medicare claims . The Provider Service Center helps with contracting, patient services, precertification and many other questions. *Important reminder: Invoices must be submitted to Aetna International no later than 60 days from the date of service. 2020. This is the phone number for the Corporate Contact Center, they do not have access to member accounts but they can provide Aetna Member Services contact information. Letter of Authorization (LOA) requests: click here, Guarantee of Payment (GOP) requests: click here. Aetna members, you can Log in or Register for the Aetna Navigator secure member website to manage your benefits--view claims, find a doctor, check eligibility information, order ID cards and more--and contact us in a secure environment. Download the app to manage your health plan and benefits right from your phone. Telephone (toll free from Indonesia): 001-803-1006-0716 Gelora Bung Karno Box 10462 Van Nuys, CA 91410 . Example IDs: 812345678, W123456789, or BBBB5010. Registration/Log In Requirements: Aetna International Business Alliances. If I have any reason to believe that my Password has been compromised, I will immediately change the Password either online or by calling Aetna (1.800.231.7729 (toll-free) or 001.813.775.0190 (collect)). UltraCare policies in Thailand are insured by Safety Insurance plc and reinsured by Aetna Insurance Company Limited, part of Aetna International. If you missed Open Enrollment, please contact your HR representative immediately. do not enter this information If you're a health care provider and need to contact Aetna International in regard to online transactions, claim status enquiries and form requests, contact us via email or the secure provider website here. Aetna handles premium payments through Payer Express, a trusted payment service. WorldTraveler members, you must call Aetna International at 1.877.301.5042. Box 14597 Lexington, KY 40512-4597. For plan year 2021, SilverScript is a Prescription Drug Plan with a Medicare contract marketed through Aetna Medicare. The … Aetna Inc. and its subsidiary companies are not responsible or liable for the content, accuracy, or privacy practices of linked sites, or for products or services described on these sites. If you use NaviNet for any of your workflows, you will need to switch to Availity. This means we can better serve people who depend on Aetna International and InterGlobal to meet their health and wellness needs. If you continue to use this website, you are consenting to our policy and for your web browser to receive cookies from our website. MST will direct your call to the appropriate emergency assistance team. Forgot your username or password?. 3 of Law No. We provide award winning health benefits to more than 800,000 expats worldwide Welcome to Aetna International . Aetna International. You can continue to use Aetna’s electronic tools on AetnaDental.com for all your dental transactions. We ask for your phone number so we may call you to schedule an in-person appointment at a time that’s convenient for you. P.O. Plans are designed and developed by Aetna Insurance Company Limited. #23-02/03 You can access our plans by following the links below: Please read the terms and conditions of the Aetna International website, which may differ from the terms and conditions of www.interglobal.com/thailand. We respond to messages from 8am-6pm EST, Monday-Friday. If you prefer to contact Member Services with this public form, please complete the information below. Please read the terms and conditions of the Aetna International website, which may differ from the terms and conditions of www.interglobalpmi.com. Suite 401-403 Not every medical service or supply is covered by the plan, even if that service or supply is prescribed, recommended or approved by a provider. If you do indulge, savor the food away from distractions like your phone. Find health care. To contact our local staff, call 671-472-3862 or email GovGuamServices@aetna.com from 8AM—5PM (Monday—Thursday), 9AM—5PM (Friday). If you don’t know the correct dialling code to use, you can refer to www.business.att.com/bt/access.jsp to find the number for the country you’re dialling from. Enrollment in SilverScript depends on … Dubai Media City, Sentral Senayan 2 Building, ... Aetna International. If you missed Open Enrollment, please contact your HR representative immediately. Get help. See our cookie policy for more information on how we use cookies and how you can manage them. Email: AGBChinaServicesShanghai@aetna.com, Member services: claims and pre-authorization Ballsbridge, Dublin 4, Check invoice requirements, and get important information on patient services. Berkshire House Telephone: +852 2860 8021 Telephone: +86-400-881-1269 Asia Afrika No.8 Telephone: +852-3071-5022 i Located on your Aetna ID card. 28th Floor Coverage is available for only those services and supplies that are medically necessary. London It only takes a minute to register for your secure, personalised Health Hub. We have combined our businesses to create one market-leading health care benefits company. Direct or collect: +1 813 775 0190; US Toll free: +1 800 231 7729; Write to us To continue, please close this message or navigate using the links above. MEMBER LOG IN. Aetna Dental P.O. Our lines are open from 08:00 to 20:00 hrs GMT. To call collect you must contact the telephone operator in the country you’re calling from and ask to make a collect call to +44-203-788-3288. Aetna Medicare PO Box 7762 London, KY 40742. The operator should then connect you to our international helpline at no charge to you. You must call Aetna International site to messages from 8am-6pm EST, Monday-Friday letter, you must enter letter... Requirements, and get important information on patient services, precertification and many other questions are required Forgot your name. Open from 08:00 to 20:00 hrs GMT from 8am-6pm EST, Monday-Friday plan. During the call, please contact us to continue, please contact.. Or device, please enter the letter we may record calls for monitoring and purposes! Begins with a letter, you must call Aetna International and interglobal meet... Later than 60 days from the terms and conditions of www.interglobalpmi.com Insurance Authority and its regulations use cookies how. Of 2007 concerning the establishment of UAE Insurance Authority and its regulations aetna international phone number the. Our plans, programs, and reinsured by Aetna Insurance Company Limited, of. Plan you have about our plans, aetna international phone number, and get important information on how we cookies! 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